Zendesk Doubles Down on Machine Learning With Guide
Zendesk keeps getting smarter. The helpdesk provider today announced Zendesk Guide, a knowledge base product imbued with deep learning algorithms to provide more intelligent, contextual customer service responses. Zendesk is in the midst of a multifaceted re-brand, building around its flagship Zendesk Support platform.
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Wednesday, May 10, 2017
Zendesk Doubles Down on Machine Learning With Guide
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