Wednesday, July 19, 2017

Technology Could robots put an end to maddening customer service calls?


Could robots put an end to maddening customer service calls?

It was only after Ruaraidh Menzies' friend had left the club that Saturday night in Glasgow that he realised his jacket and wallet were missing. Menzies tried calling the venue on his phone, but could not get through to anyone. "Then we tried Facebook," he recalls.

No comments:

Post a Comment