Personalization is a popular trend that enhances the customer experience. It starts with knowing the customer - or maybe a better way to say it is remembering the customer. I stayed at a hotel last year, and when I was checking out I mentioned how nice the room was.
Personalization is a popular trend that enhances the customer experience. It starts with knowing the customer - or maybe a better way to say it is remembering the customer. I stayed at a hotel last year, and when I was checking out I mentioned how nice the room was.
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