Saturday, August 26, 2017

AI: the next level of smart customer service?


AI: the next level of smart customer service? - Information Age

Society is in a new age of digital customer service where on-demand help is expected 24/7, 365 days a year. Brands are recognising that customer service is an integral part of the customer journey, and they're upping their game to better understand the consumer's needs.

No comments:

Post a Comment