UVO is an employee chatbot (a computer program designed to simulate conversation with human users, especially over the internet). One that uses machine learning and artificial intelligence to solve queries and engage with the 117,000 employees at Tech Mahindra (TechM), the information technology services major.Chatbots and more: How Indian IT is using automation to service customers
UVO is an employee chatbot (a computer program designed to simulate conversation with human users, especially over the internet). One that uses machine learning and artificial intelligence to solve queries and engage with the 117,000 employees at Tech Mahindra (TechM), the information technology services major.
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Sunday, November 26, 2017
Chatbots and more: How Indian IT is using automation to service customers
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