Sunday, November 26, 2017

Chatbots and more: How Indian IT is using automation to service customers

Chatbots and more: How Indian IT is using automation to service customers

Chatbots and more: How Indian IT is using automation to service customers

UVO is an employee chatbot (a computer program designed to simulate conversation with human users, especially over the internet). One that uses machine learning and artificial intelligence to solve queries and engage with the 117,000 employees at Tech Mahindra (TechM), the information technology services major.
UVO is an employee chatbot (a computer program designed to simulate conversation with human users, especially over the internet). One that uses machine learning and artificial intelligence to solve queries and engage with the 117,000 employees at Tech Mahindra (TechM), the information technology services major.

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