With help from the public, the city is now training its algorithm and hopes to go live with a new, smarter service request system by the end of the year. (Getty Images) As Boston prepares to modernize its 311 system, city officials have unveiled a crowdsourcing effort that will add machine learning into the new platform.
With help from the public, the city is now training its algorithm and hopes to go live with a new, smarter service request system by the end of the year. (Getty Images) As Boston prepares to modernize its 311 system, city officials have unveiled a crowdsourcing effort that will add machine learning into the new platform.
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