AI will play an increasingly important role in the top three business objectives often cited by CEOs - greater customer intimacy, increasing competitive advantage and improving efficiency. Janelle Hill, Gartner From the 1980s Lisp machines and Deep Blue in 1997 to the debut of IBM's Watson in 2010s, AI in various forms has been around for a long time.
AI will play an increasingly important role in the top three business objectives often cited by CEOs - greater customer intimacy, increasing competitive advantage and improving efficiency. Janelle Hill, Gartner From the 1980s Lisp machines and Deep Blue in 1997 to the debut of IBM's Watson in 2010s, AI in various forms has been around for a long time.
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