In rapidly changing environments like transit, real-time customer communications are critical to empowering customers with information to guide travel decisions. Historically, a lack of on-the-ground information and resources made communications difficult, but today, new digital screens and sensors, backed with machine learning technologies can make this a reality.
In rapidly changing environments like transit, real-time customer communications are critical to empowering customers with information to guide travel decisions. Historically, a lack of on-the-ground information and resources made communications difficult, but today, new digital screens and sensors, backed with machine learning technologies can make this a reality.
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